Term and Conditions
Introduction
By accessing our services or making a purchase from Ginni Dry Fruits, you agree to be bound by the following terms and conditions. These terms apply to all visitors, customers, and users of our services.
Contact Information:
For any queries, you can reach us at:
Email: ginnicare@ginnidryfruits.com
Customer Support: +91-7240070004
Business Enquiries: +91-7877976611, +91-8058565555
2. Product Information
We strive to ensure that all product details, images, and pricing are accurate. However, slight variations in color, appearance, or packaging may occur due to photography, lighting, or device display settings. All our dry fruits are carefully sourced, curated, and packaged to maintain the highest standards of quality.
3. Orders and Payments
Orders are processed only after full payment is received. We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspicious activity. Accepted payment methods will be displayed during checkout and processed securely via trusted third-party gateways.
4. Shipping and Delivery
Delivery timelines may vary based on your location and courier availability. While we strive for timely delivery, Ginni Dry Fruits is not liable for delays caused by logistics providers, weather conditions, or unforeseen events. Tracking information will be shared once your order is dispatched. Please ensure your address and contact details are accurate to avoid delays.
5. Returns and Exchanges
We accept returns or exchanges within 7 days of delivery provided the product is unused, sealed, undamaged, and returned in its original packaging. Refunds, if applicable, will be processed after a thorough quality check. Perishable items that are opened or tampered with are not eligible for return. For detailed return instructions, please contact our support team.
6. Cancellations
Once an order is confirmed, it cannot be cancelled. In exceptional cases, where cancellation is requested before dispatch and approved by our team, applicable charges may be deducted from the refund.
7. Pricing Policy
All prices are listed in INR (Indian Rupees) and are subject to change without prior notice. Promotional offers, discount codes, and bundles are valid only during the announced period and cannot be combined with other offers unless specified.
8. Intellectual Property
All content, product images, packaging designs, and trademarks used by Ginni Dry Fruits are the exclusive intellectual property of the company. Any unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.
9. Privacy Policy
Your personal information is collected and handled with strict confidentiality. It is used only for processing orders, providing updates, and improving our services. We do not share your data with third parties without consent. Please refer to our Privacy Policy for more details.
10. Limitation of Liability
Ginni Dry Fruits shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or website. All items are sold on an "as-is" basis, and we recommend proper storage and handling of dry fruits to maintain quality.
11. Governing Law
These terms and conditions are governed by the laws of India. Any disputes arising from the use of our services shall be subject to the jurisdiction of courts located in Bhiwadi, Rajasthan, India.